Free hospice tools for funeral homes

What you can use, free

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  Hospice market tool

  Every Medicare hospice within 10, 25 or 50 miles of your funeral home, on a map, with size, ownership, growth and family survey scores. Ranked as outreach partners (size 40%, proximity 25%, quality 20%, growth 15%). The partnership report is the same market as a PDF: the full ranked list, top 10 cards and the trend.

  Open the market tool

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  Hospice market by state

  Each state's hospices on one page: how many there are, the largest and the fastest-growing, from CMS data.

  Pick your state

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  Thank-you cards

  Printable cards the family signs for the hospice nurses, aides, social workers and chaplains who cared for them. Folded or four to a sheet, on any printer.

  Make thank-you cards

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  Training kit for hospice teams

  A ready-to-run 45 to 60 minute in-service for hospice staff on what happens after a death at home, with a facilitator guide and participant handouts.

  Get the training kit

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  Coordination checklist

  One page to fill in with each hospice: contacts, after-hours process, release, personal effects and death certificate steps. Print it; no sign-up.

  Open the printable checklist

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  Guides for funeral homes

  Working with hospices, the rules on referrals, home deaths and bereavement, in plain language with sources.

  • How funeral homes build relationships with hospices

    What hospice teams value in a funeral home, practical ways to work together, and the referral rules that set the limits. Plain and sourced.

  • Ways to thank a hospice team, within the rules

    Everyday ways a funeral home can thank hospice nurses, aides, social workers and chaplains, with the gift rules that apply when hospices bill Medicare.

  • When a hospice patient dies at home: funeral homes

    Who pronounces death, when the funeral home can take the body into its care, medications, and death certificate deadlines in five large states.

  • Hospice and funeral home coordination checklist

    A printable one-page checklist for a hospice and a funeral home: contacts, after-hours process, release, personal effects and death certificate steps.

  • Hospice quality data explained for funeral homes

    What the CAHPS family survey stars and the Hospice Care Index measure, how often they change, and how a funeral home can use them sensibly.

  • The hospice market around your funeral home

    How many Medicare patients hospices serve, how for-profit and nonprofit hospices have grown since 2014, and how to read the market near you.

  • Hospice bereavement programs and funeral homes

    What Medicare requires of hospice bereavement programs, up to a year after a death, and how a funeral home's aftercare can work alongside them.

  • Pre-need conversations with families in hospice

    How a funeral home can help families in hospice care plan ahead when they ask: timing, what to offer, the FTC Funeral Rule, and never pressure.

  • Hospice ownership and chains: what it means

    For-profit, nonprofit and government hospices in CMS data, how to look up owners and chains, recent CMS ownership rules, and what it means for outreach.

  All guides for funeral homes