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| Measure | Optimal Care HospiceOperated by Careline Hmi300 LLCGrand Rapids, MIRemove |
|---|---|
| Ownership | For-profit |
| Phone | (616) 537-8971 |
| Family caregiver survey rating | 2 of 5 stars |
| Would definitely recommend | 73% |
| Rated the hospice 9 or 10 | 75% |
| Communication with family | 75% |
| Getting timely help | 64% |
| Treating the patient with respect | 90% |
| Emotional and spiritual support | 90% |
| Help for pain and symptoms | 64% |
| Hospice Care IndexFrom Medicare claims | 10 of 10 |
| Medicare patients (2024) | 325 |
Highlighted: highest score in this comparison, from CMS family survey data.
CMS data, released August 2026. Family survey scores are the share of caregivers who gave the best answer; higher is better. How we use it
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